Contact PatioHQ
We are here to help. Our experts are ready to assist you with everything from product questions and layout ideas to delivery information.
Support Hours: Monday – Friday, 9am – 4:30pm CST.
The fastest way to reach us is by using our online support desk.
Product or other questions: Ticket Support Desk: Click Here
Customers: Call 888-450-4960
Please provide your order number if leaving a message.
Custom Cushions: If you’re inquiring about custom cushions, then please click here.
Quick FAQ
What’s the status of my order? When will my order ship? When will I receive my order?
- Check the Order Confirmation email that was sent to you when you placed your order. There’s an estimated shipping date.
- Check your spam/junk folder if you don’t see it.
- When the order ships, a delivery tracking number will be emailed to you.
- From there, it can take 5-6 days for the carrier to deliver to you.
Do you have a showroom?
No we don’t, we are an ecommerce dealer for a very large supplier/manufacturer. Our pricing should be less expensive than a Brick and Mortar dealer due to lower overhead.
We are online only, but can accommodate a visit to the warehouse, contact us for more information and to make an appointment.
